Local Household Moving and Professional Business Moves-Contact us we got the power!
Lux Transfer and Storage offers a full line of moving and packing services. We customize our services to fit your moving needs whether you are moving a few large items, live in an apartment, condominium or own a home.
There are many benefits to choosing one of our local professional moving teams to move your belongings.
Local Moving Within a 50 mile radius of Bozeman. A local move is charged based on an hourly rate which varies depending on the number of men and number of vehicles required. The time is calculated from the time the crew leaves the warehouse until they return, park the vehicle, and put away any special equipment that was required (if any).
Our goal is to exceed your expectations by customizing our moving services to your specific needs. We depend on you to tell us what you need to make this a successful move.Please contact Lux Transfer and Storage, Inc. so our trained customer service representative can help you plan your next move.
There are many benefits to choosing one of our local professional moving teams to move your belongings.
- Trained professional uniformed movers – no day labor
- Clean trucks with proper moving pads and equipment
- Insured and bonded service
- Free, no-obligation moving quotes
- Packing and unpacking services
- Reasonably prices cartons and packing supplies
- Courteous and friendly staff
- Scheduling for your convenience
- Respect of the rules within different housing communities
- Willingness to make stops along the way and pick up items
Local Moving Within a 50 mile radius of Bozeman. A local move is charged based on an hourly rate which varies depending on the number of men and number of vehicles required. The time is calculated from the time the crew leaves the warehouse until they return, park the vehicle, and put away any special equipment that was required (if any).
Our goal is to exceed your expectations by customizing our moving services to your specific needs. We depend on you to tell us what you need to make this a successful move.Please contact Lux Transfer and Storage, Inc. so our trained customer service representative can help you plan your next move.
BUSINESS OWNER? - CALL THE PROFESSIONALS!
Lux also has a long standing reputation with many businesses located in the Gallatin Valley. Many businesses have used our services time and time again. If you are a business and looking to relocate or possibly start a new business adventure, please contact us and we can take care of the receiving and delivery portion of your new business!
A local move can range from moving one piece within the same room to packing an entire household or office, moving the contents across the county, unpacking the cartons, and putting the contents away into cupboards and cabinets. The movers are happy to perform any moving related task that can be accomplished safely.
Preparation Before your belongings can be moved safely, the small or fragile items must be packed into cartons. You can have the movers do this for you, or you may choose to do some or all of the packing yourself. If you decide to pack yourself, you should try to use only sturdy cartons with lids so the cartons can be sealed completely. (If needed, Lux Transfer has packing materials for sale at a very reasonable cost.) The cartons should be packed as full as possible without bulging. This will enable the cartons to be stacked without crushing which saves time. Most items which are too large to fit into a medium (3.0 cubic foot) carton can normally be moved locally without being packed into a carton. Generally, it is not necessary to remove clothes from dresser drawers unless the clothes are very heavy or the dresser is very old and fragile.
If you would like the movers to do any packing for you, you must let them know in advance so they can bring the proper materials with them and allot the proper amount of time for your move.
Other things best done before the movers arrival are:
The movers of Lux Transfer and Storage are trained professionals and though extremely careful, are very quick and efficient. The more prepared you are before they arrive the less time it will take for your move and the less it will cost.
Notice Required: The notice required varies depending on the time of year and the time of the month. At Lux Transfer and Storage we can usually schedule your move with as little as two or three days notice. Naturally, the more notice you can give the better. Two to four weeks notice usually works well.
The summer months are always the busiest months of the year. The last week of each month is usually busier than the rest of the month. If you can avoid these times, scheduling will usually be easier and less notice will be required.
Estimates Since the cost of the move is based on the actual amount of time the move takes, you control the cost by deciding how much you would like moved and how prepared you are. The experienced staff at Lux Transfer and Storage can give you a good idea of how long it will take based on a phone interview. Although a phone interview will take less of your time, you may prefer to have our representative give you a free written estimate based on a visual inspection. Of course there is no cost or obligation for either estimate. You should plan on one-half to one full hour for a visual inspection and written estimate.
Cost Cutting Tips Here are a few things you might choose to do yourself:
Preparation Before your belongings can be moved safely, the small or fragile items must be packed into cartons. You can have the movers do this for you, or you may choose to do some or all of the packing yourself. If you decide to pack yourself, you should try to use only sturdy cartons with lids so the cartons can be sealed completely. (If needed, Lux Transfer has packing materials for sale at a very reasonable cost.) The cartons should be packed as full as possible without bulging. This will enable the cartons to be stacked without crushing which saves time. Most items which are too large to fit into a medium (3.0 cubic foot) carton can normally be moved locally without being packed into a carton. Generally, it is not necessary to remove clothes from dresser drawers unless the clothes are very heavy or the dresser is very old and fragile.
If you would like the movers to do any packing for you, you must let them know in advance so they can bring the proper materials with them and allot the proper amount of time for your move.
Other things best done before the movers arrival are:
- Empty and clean out the refrigerator
- Remove all small items from the tops of any furniture to be moved
- Have the family up and ready before the movers are scheduled to arrive
- Move any vehicles that might be blocked by the moving van
- Set aside any cleaning supplies you'll be using during or shortly after the move
The movers of Lux Transfer and Storage are trained professionals and though extremely careful, are very quick and efficient. The more prepared you are before they arrive the less time it will take for your move and the less it will cost.
Notice Required: The notice required varies depending on the time of year and the time of the month. At Lux Transfer and Storage we can usually schedule your move with as little as two or three days notice. Naturally, the more notice you can give the better. Two to four weeks notice usually works well.
The summer months are always the busiest months of the year. The last week of each month is usually busier than the rest of the month. If you can avoid these times, scheduling will usually be easier and less notice will be required.
Estimates Since the cost of the move is based on the actual amount of time the move takes, you control the cost by deciding how much you would like moved and how prepared you are. The experienced staff at Lux Transfer and Storage can give you a good idea of how long it will take based on a phone interview. Although a phone interview will take less of your time, you may prefer to have our representative give you a free written estimate based on a visual inspection. Of course there is no cost or obligation for either estimate. You should plan on one-half to one full hour for a visual inspection and written estimate.
Cost Cutting Tips Here are a few things you might choose to do yourself:
- Take the bedding off the beds and disassemble the bed frames.
- Stack cartons of similar size in stacks about shoulder high so they can be wheeled out on a cart. The best place to stack them is in the garage without blocking traffic patterns. Take some small items over in the car. Plants and dried flowers are especially time consuming to move.
- Have a clear understanding of where you would like things placed in your new location.
- If there is a full freezer, pack the food into small cartons that can be removed from the freezer when it is moved into and out of the building.
- Disassemble any exercise equipment.
- Although your children are very special to us, it is less time consuming and less dangerous if you have made arrangements for their care on moving day.
- Unhook your washer and dryer from their wall connections.
- Disassemble your water bed.
- Take any propane tanks that are not certified empty.
- Take any aerosol products.
- Take any bleach products.
- Service grandfather clocks
- Unhook ice makers
LONG DISTANCE MOVE
Long Distance Moving Lux offers interstate moves to everyone across the country. As an Interstate Agent for Atlas Van Lines we have extensive resources throughout the world to assist in your relocation. Our network of Atlas agents allows Lux the ability to provide quality service no matter where you are moving from, or where you are going to. Contact us regarding your long distance move.
The Estimate The cost The cost of your move can be divided into three categories: the transportation charge, the cost of valuation and the cost of materials and services required to complete the move. Let's look at each individually.
Transportation: Transportation is based on a tariff rate determined by the actual weight of your shipment and the number of miles it will be traveling. It includes the cost of loading your goods, transporting them and unloading them at destination.
Valuation: Valuation is the liability the carrier assumes for your goods while in its care. Most major carriers offer three plans: standard liability, declared value liability and full value liability. Your selection will determine the cost. (Ask your Atlas Agency representative for a copy of "You Deserve A Choice In Protection.")
Materials and Services: Any materials and/or services required to complete your move result in additional charges. For instance, when packing and unpacking are requested, you pay for the cost of packing material as well as the labor charges for the actual service. Delivery conditions at your new location may also require additional services. And, unless the conditions are revealed to your sales representative in advance, costs for these services are not included in your estimate.
For example: the driver arrives to deliver your shipment and finds that your residence is not accessible to an over-the-road vehicle. To complete the delivery, a shuttle service is required. Because inaccessibility was an unknown factor, the cost for shuttle service was not included in the original estimate. Therefore, additional charges are due (even on a binding estimate).
Listed below are examples of services which may result in additional charges:
Remember...an estimate is just an estimate! Unless you've been given a guaranteed price (a binding estimate), the actual weight of your shipment is used to compute the actual charges.
After The Estimate Finalizing Once you've decided on a carrier, notify your agency representative immediately. This assures immediate scheduling of your agreed pick-up and delivery dates. This is especially important during the peak season (May 15 through September 30) when carriers experience about 48 percent of their business.
Your representative, also known as the booking agent, is now responsible for making the necessary arrangements for your move -- from scheduling packing dates, to hiring an outside contractor to perform specialized services for items that require special handling (such as dissembly of a grandfather's clock or pool table).
If you intend to do your own packing, it is recommended that you purchase special moving cartons and packing material from your local carrier representative. When properly used, these containers aid in protecting your goods while in transit. Otherwise, check with liquor stores about acquiring good, sturdy boxes. Packing brochures, with helpful tips, are usually available from your agency representative.
Labeling your boxes appropriately assists both you and the driver in room placement at your new residence.
If your move requires full or custom (partial) packing, your origin agent notifies you of the date and time that the packing crew is scheduled to arrive to begin preparing your household goods for transit. Depending on the size of your home and the amount of packing required, it may take one or more days to complete. Usually, the actual loading of the van takes place the following day.
Behind the Scenes With Atlas Van Lines, the information contained on the Estimate/Order for Service is communicated to Atlas Headquarters and your shipment is assigned an identification number which appears on all documentation and correspondence.
The booking agency may elect to transport your shipment using its own driver and tractor-trailer. Or, it may turn the order over to the van line's Operations Department for driver selection and shipment scheduling.
So, it's conceivable to have up to three different agencies sharing the responsibility for your move -- the booking agent, the origin agent and now the hauling agent.
It's a matter of teamwork. Everyone works together toward a common goal, which is to provide you the smoothest move possible!
Moving Day Upon arrival, your driver asks you to sign the Bill of Lading. Your signature acts as authorization for the carrier to transport your belongings. It's imperative that you check the document for accuracy and completeness. Any changes in dates, destinations, valuation or services will require an amendment to the order for service.
Your driver is required to complete a Household Goods Descriptive Inventory of the items that are being shipped and to note their condition. Once the inventory is completed, the driver asks you to sign acknowledging that the inventory is to the best of your knowledge, a true and complete list of the goods being tendered to the carrier and the condition in which the goods are received. (If an automobile or boat is included, a signed Motor Vehicle Descriptive Inventory is also required.)
Now that the preliminaries are over, just sit back, relax, and let the driver and helpers do their job.
Delivery Transit time is based on the weight & distance of your move and the agreed delivery date on your Bill of Lading specifies the preferred time period when delivery of your goods can be expected (example: 5/26 to 6/07). Most drivers try to advise you of their anticipated arrival at least 24 hours in advance. In the unlikely event that your shipment is delayed past the agreed delivery period, you will be notified of the change and have the right to file a delay claim form.
If you request notification of the actual weight and charges by checking the appropriate box on the Bill of Lading, and Atlas representative will inform you of the amount due prior to delivery.
Unless another means has been prearranged, payment is due at the time of delivery by cash, certified check, or postal money order. The driver will not begin unloading until payment is received. Many carriers now honor major charge cards, but don't assume so. Check with your agency representative in advance to confirm that the agency participates in a charge card program. Verify which cards are accepted and if any restrictions apply, e.g., can the transaction occur at origin or destination?
In the event the actual charges exceed the estimated charges by more than 10%, the driver can release your goods when you pay what is called the 110% Collection Option (not applicable on binding estimates). For example, if the cost of your move was estimated at $2,500 and the actual charges are $2,800, you are only required to pay on delivery the estimated charges ($2,500) plus 10% ($250) or a total of $2,750. The balance of the charges is due in 30 days.
To this point, there have been up to three agencies involved in your relocation -- the booking agent, the origin agent, and the hauling agent. (Recall that it's possible for the booking agent to act as the origin agent and even the hauling agent.) Now, a fourth agency is about to join the moving team.
When the driver needs assistance with unloading, or specific arrangements need to be made for items requiring special handling, the destination agent assigned to your move assists the driver by providing experienced helpers and scheduling other required services. The destination agency's warehouse is also available in the event your shipment goes into temporary storage.
As the driver begins to unload at your new residence, you should check off the items on your copy of the inventory as they are carried in. This helps you determine if all furniture and/or cartons are accounted for. You should also record any noticeable damage. Once you have completed your inventory check, transfer any notations onto the driver's copy of the inventory and sign it.
Hopefully, you've had an opportunity to plan ahead in regard to furniture placement. Although most drivers are very cooperative, they are only required to place furniture once.
If you have requested "unpacking," it's important that you understand what unpacking actually entails. The industry definition of unpacking is removing the packed items from the cartons and placing them on a table or counter for the customer to place in cabinets or drawers and, when requested, the disposal of used material and containers at the time of unpacking.
After Delivery Although your carrier's objective is to transport your personal belongings without incident, there may be times when loss or damage does occur. If you should discover that items are missing or damaged, here's what you should do: Contact Customer Service Department:
Every effort is made to locate a missing item. If your carrier is unable to restore it, restitution for a lost and/or non-repairable item will be considered in your final settlement. A letter will be issued advising you of those terms.
The Estimate The cost The cost of your move can be divided into three categories: the transportation charge, the cost of valuation and the cost of materials and services required to complete the move. Let's look at each individually.
Transportation: Transportation is based on a tariff rate determined by the actual weight of your shipment and the number of miles it will be traveling. It includes the cost of loading your goods, transporting them and unloading them at destination.
Valuation: Valuation is the liability the carrier assumes for your goods while in its care. Most major carriers offer three plans: standard liability, declared value liability and full value liability. Your selection will determine the cost. (Ask your Atlas Agency representative for a copy of "You Deserve A Choice In Protection.")
Materials and Services: Any materials and/or services required to complete your move result in additional charges. For instance, when packing and unpacking are requested, you pay for the cost of packing material as well as the labor charges for the actual service. Delivery conditions at your new location may also require additional services. And, unless the conditions are revealed to your sales representative in advance, costs for these services are not included in your estimate.
For example: the driver arrives to deliver your shipment and finds that your residence is not accessible to an over-the-road vehicle. To complete the delivery, a shuttle service is required. Because inaccessibility was an unknown factor, the cost for shuttle service was not included in the original estimate. Therefore, additional charges are due (even on a binding estimate).
Listed below are examples of services which may result in additional charges:
- Auxiliary (shuttle) service - using smaller equipment to transfer the shipment between the residence and the over-the-road vehicle or vice versa.
- Extra pick-up and/or deliveries
- Overtime loading or unloading
- Piano and/or organ handling
- Automobile handling
- Bulky articles handling (motorcycles, playhouses, hot tubs, etc.)
- Extra labor
Remember...an estimate is just an estimate! Unless you've been given a guaranteed price (a binding estimate), the actual weight of your shipment is used to compute the actual charges.
After The Estimate Finalizing Once you've decided on a carrier, notify your agency representative immediately. This assures immediate scheduling of your agreed pick-up and delivery dates. This is especially important during the peak season (May 15 through September 30) when carriers experience about 48 percent of their business.
Your representative, also known as the booking agent, is now responsible for making the necessary arrangements for your move -- from scheduling packing dates, to hiring an outside contractor to perform specialized services for items that require special handling (such as dissembly of a grandfather's clock or pool table).
If you intend to do your own packing, it is recommended that you purchase special moving cartons and packing material from your local carrier representative. When properly used, these containers aid in protecting your goods while in transit. Otherwise, check with liquor stores about acquiring good, sturdy boxes. Packing brochures, with helpful tips, are usually available from your agency representative.
Labeling your boxes appropriately assists both you and the driver in room placement at your new residence.
If your move requires full or custom (partial) packing, your origin agent notifies you of the date and time that the packing crew is scheduled to arrive to begin preparing your household goods for transit. Depending on the size of your home and the amount of packing required, it may take one or more days to complete. Usually, the actual loading of the van takes place the following day.
Behind the Scenes With Atlas Van Lines, the information contained on the Estimate/Order for Service is communicated to Atlas Headquarters and your shipment is assigned an identification number which appears on all documentation and correspondence.
The booking agency may elect to transport your shipment using its own driver and tractor-trailer. Or, it may turn the order over to the van line's Operations Department for driver selection and shipment scheduling.
So, it's conceivable to have up to three different agencies sharing the responsibility for your move -- the booking agent, the origin agent and now the hauling agent.
It's a matter of teamwork. Everyone works together toward a common goal, which is to provide you the smoothest move possible!
Moving Day Upon arrival, your driver asks you to sign the Bill of Lading. Your signature acts as authorization for the carrier to transport your belongings. It's imperative that you check the document for accuracy and completeness. Any changes in dates, destinations, valuation or services will require an amendment to the order for service.
Your driver is required to complete a Household Goods Descriptive Inventory of the items that are being shipped and to note their condition. Once the inventory is completed, the driver asks you to sign acknowledging that the inventory is to the best of your knowledge, a true and complete list of the goods being tendered to the carrier and the condition in which the goods are received. (If an automobile or boat is included, a signed Motor Vehicle Descriptive Inventory is also required.)
Now that the preliminaries are over, just sit back, relax, and let the driver and helpers do their job.
Delivery Transit time is based on the weight & distance of your move and the agreed delivery date on your Bill of Lading specifies the preferred time period when delivery of your goods can be expected (example: 5/26 to 6/07). Most drivers try to advise you of their anticipated arrival at least 24 hours in advance. In the unlikely event that your shipment is delayed past the agreed delivery period, you will be notified of the change and have the right to file a delay claim form.
If you request notification of the actual weight and charges by checking the appropriate box on the Bill of Lading, and Atlas representative will inform you of the amount due prior to delivery.
Unless another means has been prearranged, payment is due at the time of delivery by cash, certified check, or postal money order. The driver will not begin unloading until payment is received. Many carriers now honor major charge cards, but don't assume so. Check with your agency representative in advance to confirm that the agency participates in a charge card program. Verify which cards are accepted and if any restrictions apply, e.g., can the transaction occur at origin or destination?
In the event the actual charges exceed the estimated charges by more than 10%, the driver can release your goods when you pay what is called the 110% Collection Option (not applicable on binding estimates). For example, if the cost of your move was estimated at $2,500 and the actual charges are $2,800, you are only required to pay on delivery the estimated charges ($2,500) plus 10% ($250) or a total of $2,750. The balance of the charges is due in 30 days.
To this point, there have been up to three agencies involved in your relocation -- the booking agent, the origin agent, and the hauling agent. (Recall that it's possible for the booking agent to act as the origin agent and even the hauling agent.) Now, a fourth agency is about to join the moving team.
When the driver needs assistance with unloading, or specific arrangements need to be made for items requiring special handling, the destination agent assigned to your move assists the driver by providing experienced helpers and scheduling other required services. The destination agency's warehouse is also available in the event your shipment goes into temporary storage.
As the driver begins to unload at your new residence, you should check off the items on your copy of the inventory as they are carried in. This helps you determine if all furniture and/or cartons are accounted for. You should also record any noticeable damage. Once you have completed your inventory check, transfer any notations onto the driver's copy of the inventory and sign it.
Hopefully, you've had an opportunity to plan ahead in regard to furniture placement. Although most drivers are very cooperative, they are only required to place furniture once.
If you have requested "unpacking," it's important that you understand what unpacking actually entails. The industry definition of unpacking is removing the packed items from the cartons and placing them on a table or counter for the customer to place in cabinets or drawers and, when requested, the disposal of used material and containers at the time of unpacking.
After Delivery Although your carrier's objective is to transport your personal belongings without incident, there may be times when loss or damage does occur. If you should discover that items are missing or damaged, here's what you should do: Contact Customer Service Department:
- Finish your unpacking, then make a list of the damaged and/or missing articles. DO NOT THROW AWAY ANY OF THE DAMAGED ITEMS!
- Gather your documents for reference purposes. As mentioned before, you save time knowing your shipment registration number. Atlas offers two options when making a claim. You can either fill out the online claim form or call your carrier's Customer Service Department at the corporate headquarters to request a claim form or a delay form (your agency representative can provide you with a toll-free number). Claim forms are mailed promptly.
- When received, fill out the claim form as completely and accurately as possible and return it to the Customer Service representative. Although you actually have nine months from the date of delivery to submit a claim, it's best to file as soon as possible. All claims are settled within the parameters defined by the liability option you previously selected.
Every effort is made to locate a missing item. If your carrier is unable to restore it, restitution for a lost and/or non-repairable item will be considered in your final settlement. A letter will be issued advising you of those terms.
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